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ShoreTel System Capacity Version 10+

Solution
  • Users
    - 10,000 users if DRS is enabled.
    - 1,000 users per server.
  • ShoreGear Switches
    - 100 switches per site if less than 10k users.  60 Switches if 10k - 20k users
    - 100 switches per server.
    - 500 switches per system. DRS needs to be enabled for systems with 100 or more switches.
  • ShoreGear Voicemail Model Switches
    - 100 Voicemail Model switches per system.
  • Servers
    - One main server.
    - 20 distributed servers.
  • IP Phones
    - 5 ShorePhones per ShoreGear port.
    - 100 SIP Proxies per ShoreGear port.
  • Desktop Clients
    - 10,000 Call Manager instances per system.
    - 1,000 Call Manager instances per server.
    - 100 Call Manager instances per WTS (64-bit) server (Assumes WTS server running on Core 2 Quad 2.4 GHz with 16 GB RAM)
    -  200 operator clients per system.
    -  500 monitored extensions per client.
    -  5000 monitored extensions per system.
  • Make-me Conferencing
    - One conferenced party per ShoreGear port.
  • Auto-Attendant Menus
    - 1000 auto-attendant menus
  • Voice Mail
    - 10,000 mailboxes per system.
    - 3,000 mailboxes per server.
    - 254 simultaneous calls per server.
  • Workgroups
    - 256 workgroups.
    - 300 agents per workgroup.
    - 16 agents per workgroup when simultaneous hunt is enabled.
    - 500 agents per system.
    - 128 supervisors per system.
  • Call Volume
    - 50,000 Back Hold Call Attempts.
  • CDR Size
    - Not restricted by ShoreWare
 
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Article details
Article ID: 19
Category: ShoreTel
Rating (Votes): Article rated 3.2/5.0 (24)

 
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