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How to Change ShoreTel HQ Server IP Address without re-install

Solution To change the Headquarters Server IP address without reinstalling ShoreTel perform the following:

Login to ShoreTel Director, select “Application Servers…”, then select “HQ / DVS”,
next select the HQ server listed and change the parameter “Host IP Address” to the new IP address.
Logoff ShoreTel Director.
Change the registry HQ Server IP address.
Go to Start, Run, cmd, regedit – browse to change the HQ Server IP address in the following registry locations:
1) My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Shoreline Teleworks\HQServerAddress
2) My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Shoreline Teleworks\LocalDBServerAddress
Change the Network card IP address to the new IP address
Reboot the server
Change IP address on ShoreGear Switches
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Article details
Article ID: 25
Category: ShoreTel
Rating (Votes): Article rated 3.2/5.0 (29)

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