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Installing TAPI on ShoreTel Post Version 13

Solution

Starting with ShoreTel 13, Communicator no longer uses ShoreTel TAPI and no longer installs support for TAPI.  If you want to load the ShoreTel client TAPI Service Provider (TSP) you’ll need to install it separately.

 

http://<server>/shorewareresources/shoreteltelephonyinterface/

 

Replace <server> in this URL with your ShoreTel Headquarters server to install the client TSP.  After installing you’d need to connect once via Communicator as the TSP uses the credentials configured in the registry via Communicator.

If this does not work then

it is located in the THirdPartySupport Folder in your Communicator Client Folder

 

 

 
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Article details
Article ID: 59
Category: SIP Stuff in General
Rating (Votes): Article rated 3.0/5.0 (8)

 
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