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Enable ShoreTel Communicator Debug

Solution

 

 

 

Sometimes you may have issues with the ShoreTel Communicator application and you need to find out what's going wrong behind the scenes. And there is a quick solution to extend the logging level. Please keep in mind the log files folder in %APPDATA%\ShoreWare Client\Logs may grow.

Enable debugging in Communicator is done with the following secret keys strokes:

  1. Focus cursor in Enter your name or number field, where you normally enter the numbers for dialing
  2. Hold CTRL down and press F12
  3. A window opens with several debugging options.
  4. Enable what you need and close. Disable after you finished debugging.
 
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Article details
Article ID: 80
Category: ShoreTel
Rating (Votes): Article rated 3.7/5.0 (6)

 
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