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Holiday Check Lambda Function Article rated 3.2/5.0
Very possible to create a simple Lambda function with a self contained list of holidays to avoid requiring and external database.  There is a function available on the DrVoIP.com site that describes t...
Amazon Connect - how is call back treated as a metric Article rated 3.7/5.0
 
Amazon Connect - OutboundDialer API voice answer detect? Article rated 3.7/5.0
"When using this function is "positive answer supervision" returned so that we know if a call has been answered? Is there VAD (voice answer detect)?" - As per our documentation in link [1], the number...
Amazon Connect - Configure SAML Article rated 3.7/5.0
Thank you and have a Wonderful day! :) Resources: [1] Configure SAML with IAM for Amazon Connect -