Amazon Connect Quickstart Guide
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Amazon Connect Quickstart – Fixed Fee. Fully Deployed.

DrVoIP’s Amazon Connect Quickstart is designed for teams who have already committed to AWS and are ready to launch a contact center fast. In just five business days, we fully deploy Amazon Connect with expert configuration, agent templates, and core call flows — all at a fixed fee.

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Download the 5-Day Checklist PDF

What’s Included

  • Amazon Connect Setup: Fully configured in your AWS account within 5 business days of SOW approval.
  • Voice-Only, English Language: Focused launch for fastest time-to-value. Additional channels optional.
  • 1–3 Customer Service Queues: Includes queue design, hours of operation, callback setup, and hold treatment.
  • Agent Templates: We configure 5 agents and 1 supervisor. You can scale up easily using the provided templates.
  • Routing Profiles: Prebuilt for direct-to-agent, skill-based, or menu-driven routing scenarios.
  • Contact Flows: Includes greeting, hours logic, voicemail, and callback from queue.
  • Final Deliverables: As-built system diagram + narrated walk-through video. No one reads PDFs anymore.

What’s Not Included

  • CRM Integrations: Not included in this package. These are available as custom add-ons.
  • Custom Applications or Bots: Quickstart focuses on core deployment only.
  • Multi-language, SMS, Chat, or Video: These are optional add-ons and quoted separately.

“We wasted a month trying to DIY Connect. DrVoIP had us live in 4 days—with full IVR, training, and CRM integration. Worth every penny.”
— CX Manager, SaaS Helpdesk

Optional Add-Ons

  • CRM Integration: Salesforce, Zoho, Zendesk, etc.
  • Chat, SMS, and Video Channels
  • Multi-language Contact Flows
  • Advanced Bot and IVR with Lex or Lambda

What Makes Our Quickstart Different?

Unlike integrators who charge by the hour, DrVoIP’s Amazon Connect Quickstart is a fixed-fee, engineer-delivered service. We don’t upsell. We don’t wait for scope change approvals. We just build what works. If you’re tired of hearing ‘we need another meeting,’ you’re our kind of client. Let’s get it done.

Want to see the exact steps?

Download our 5-Day Go-Live Checklist (PDF)

Get the Checklist Now

Ready to Launch Amazon Connect?

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Amazon Connect is an AWS-native cloud contact center. Learn more at AWS.