Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an IM capability since Version 8, but historically you required a Microsoft OCS server to enjoy this feature. Not that Microsoft OCS is a bad solution, but it is really over kill for a functionality as simple as Internet Messaging! The ShoreTel Professional Communicator enabled the IM function as an integrated, single desktop client and many users wanted that functionality without having to grow the expense of a Microsoft OCS server. Enter the concept of a new ShoreTel Collaboration Server with all the bells and whistles disguised as an “appliance”! The New ShoreTel Collaboration Server, available with Version 12, provides a rich set of features that include Audio Conferencing, Internet Messaging, Desktop Sharing, Web Collaboration and Microsoft Outlook integration.
Not only is the functionality of this product astonishing and easy for users to manage, but the ease with which it installs is near magical. As an “appliance” the ShoreTel conference server
installs as simply as installing any ShoreGear Switch! Open Version 12 of Shoreware Director, it looks very familiar and is just as you would expect it to be from your earlier version experiences. You have to look very carefully to see the subtle but very powerful change that has been made. Prior to Version 12, you would find an administration navigation link to Switches and you would use this link to configure and deploy ShoreGear switches. This familiar link is gone and you will now find a new link entitled “Platform Hardware”. Selecting this link enables you to “add a new switch” and the usual list of ShoreGear switches appears in the drop down menu! Look a bit closer at the drop down list and you will see a new device or appliance: the ShoreTel Collaboration Server
! The server installs, is managed, configured and upgraded like any Shoregear Switch.
Ever wonder how business was conducted before email and cell phones? Desktop sharing, IM and web collaboration are rapidly becoming the minimum daily adult requirement for Unified Communications and is now a “must have” for business development in the Internet age. There is a steady stream of dollars migrating out of the Transportation segment and into Communication segment of your P&L as businesses look to cut cost, increase productivity and shorten sales cycles. Having these tools is no longer an option! I suspect that the best and the brightest young talent coming into the work force will not only expect these tools, but will evaluate the potential for a company’s success based on the availability of these capabilities. The ShoreTel Collaboration server It is a fully featured solution for anyone that is looking for a cost effective alternative to GoToMeeting and other WebEx like products. Check it out the DrVoIP “tech tip” video clip for a sneak peak at all of this!