Amazon Connect "Tool Kit"
Building Tools for Amazon Connect Administration Over the years I have come to learn that if the folks who develop [...]
How can an Agent Originate an SMS message in Amazon Connect ! - Part 2 Routing the Return Message
SMS Return Message Routing In part 1 of this blog we looked at three options that enable an Agent to [...]
How can an Agent Originate an SMS message in Amazon Connect !
Pinpoint SMS For some time now, you have been able to channel SMS messages through the Amazon Connect CHAT API, [...]
