Build it yourself?

If you are cheap, penny pinching, tight wad;  a ‘geek’ entrepreneur or a  call center student then this kit is for you!   We have put together a complete video guide and tutorial, complete with contact flows that you can import.   A reasonably intelligent, non technical professional should be able to get a complete inbound voice based contact center fully operational in about an hour!   The video will walk you through the configuration of the provided contact flows which include:

• Incoming call direct to  a customer service queue
• Incoming call direct to an IVR menu Option to select different customer service queues
• After hours call handler
• queue hold options that include call back, transfer to message center or continue to hold
• Basic error handler

You will have a serious business call center fully operational  for less cost than an hour of our technical support.  Just visit our online store!