DrVoIP has been designing, deploying and supporting Contact Centers for over 35 years. With hands on expertise working with virtually all the popular platforms, DrVoIP has specialized in migrating CPE solutions to AWS Amazon Connect. Call Centers are critical business applications with high customer service and revenue generation components. Contact Centers typically integrate with CRM, Ticketing, PBX, Collaboration and desktop sharing applications critical to the enterprise. With a background in software engineering, DrVoIP can create the middleware that is essential in the integration of these applications to the modern call center. Call Centers are only as good as the network they are build on, so in addition to telephony expertise, DrVoIP is a network and security skilled engineer able to drill down from the application layer to the network layer! When it comes to Amazon Connect Contact Centers, if you can imagine it, we can build it! We design virtually and deploy globally! We are proud of our record in on time, on budget fixed fee projects with the highest customer satisfaction scores!