ShoreTel analog connections and the 66 Block!
It is surprising that in the 21st century we are still punching down copper lines! None the less fax machines, [...]
Configuring SIP Trunks on ShoreTel!
We continue to get a lot of questions about SIP trunks and how best to use them on ShoreTel. Our [...]
An iPBX in an Amazon Cloud? A disaster recovery story!
Did you every think that your company would be physically unavailable, the building not accessible and the phone system unmanned? [...]
ShoreTel - Does a "single image" deployment always make sense?
We continue to be a major fan of ShoreTel solutions, but that does not mean that they we accept everything [...]
Compare ShoretTel and CISCO Part 3 – Users and phones
All of the architecture "geek speak" aside, CISCO and ShoreTel have fundamental "cultural" differences that defines their approach to the [...]
Compare ShoreTel & CISCO Part 2 - System Admin Portal
All telephone systems have to deal with the same key architectural issues regardless of who manufactured the equipment. All phone [...]
Deploying ShoreTel - A project managers notes!
Having deployed literally thousands of phone systems of all sizes and levels of complexity, we have distilled a set of [...]
Hosted “virtual” phone system or own your own?
We are often asked for an opinion on the subject of what is better solution: a hosted "virtual" PBX or [...]
3CX a Contender along with ShoreTel and CISCO For the SMB!
Lately, we have been playing with a Windows based solution offered by 3CX. We remember the "UnPBX" products of the [...]
ShoreTel SIP trunks using Asterisk?
Since we published the blog on the ShoreTel SIP implementation using Ingate, we have been deluged with requests for more [...]
The iPhone 4S Battery Drain Mystery!
My brother came from New York to visit with me in San Diego over the Thanksgiving Holiday. During his visit, [...]
ShoreTel SIP Trunks a Snap with Ingate SIParator!
I don’t think your average business professional wakes up in the morning and says “Gee, I need some SIP”! They [...]