Unified communications and its vulnerabilities
Unified communications is a revolutionary technology that integrates many worlds of communication at one place. The way unified communications has [...]
Setting up Microsoft Windows 2008 R2 Server for ShoreTel
ShoreTel currently runs on Microsoft Servers. There are a number of Windows components that need to be installed to support [...]
Enabling Chat on your Website with ShoreTel ECC 7
When someone is on your website, it is like they entered your store. Clearly, they have an interest in what [...]
Compare ShoreTel (SHOR) and CISCO (CSCO) Overview Part 1
As both a ShoreTel Certified VoIP Engineer and a CISCO CCVP I have been working exclusively in VoIP since 1998. [...]
ShoreTel Version 12 – Configuring Users Part 1
Adding Users in ShoreTel is among the most common tasks a system administrator will be expected to perform. We suspect [...]
Use your iPad as a SIP extension on your ShoreTel iPBX?
We have been experimenting with mobility options for some time now, setting up SIP phones on mobile devices like the [...]
ShoreTel Mobility Router System Admin Video Cheat Sheet!
The blog on the ShoreTel Mobility Router as one of the options offered by ShoreTel for remote worker connectivity, generated [...]
What is new in ShoreTel Contact Center Version 7?
ShoreTel Recently announced the availability of Version 7 of the Enterprise Contact Center. It is not secret that I am [...]
ShoreTel Collaboration Server a new Version 12 Appliance!
Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an [...]
Fixed Wireless Convergence and Mobility Options for VoIP
ShoreTel Mobility Options We have been steadily moving through a range of mobility options on our way to achieving true [...]
ShoreTel System Administration Version 12
We have not had an update to our System Administration video series since Version 8. System Administration had not [...]
ShorTel Tech Tip – Bulk Sound File Converter for WAV to ShoreTel format or CISCO format!
We have previously posted a blog on the creation of ShoreTel WAV files using the Call Manager the desired result. [...]