
WTF is Ngrok?
Cloud Services, Networking & Connectivity, Technical ManagersNgrok better than sliced bread!
As a software engineer developing telecom based web applications, testing and validating software can be a major time sync. How do you get your lab system on the Internet, accessible with a public IP, so you…

WANtelligence - Software Defined Networks!
Business Managers, Cloud Services, Networking & Connectivity, Technical ManagersWANtelligence?
Recently while working an RFQ project to re-mediate the WAN for a major health care practice management company, we had the opportunity to listen to the major carriers describe their network solutions. The client company…

What Carrier can provide Fiber to my branch office?
Business Managers, Cloud Services, Networking & Connectivity, Technical ManagersWhat Carrier do I use for this location?
If are responsible for planning out a WAN connectivity solution for your VoIP deployment, you need to know what carrier services your target circuit location. This can lead to the most frustrating experiences…

VPN's and VoIP - Getting Connected!
Cloud Services, Networking & Connectivity, Technical ManagersWe see a lot of VoIP deployments that come to us for trouble shooting. A common problem statement is that our HQ site can call both Chicago and Dallas, but Dallas and Chicago can't call each other. Savvy network administrator will have figured…

VPN's and VoIP - Getting economical "full mesh" Connectivity without MPLS!
Cloud Services, Networking & Connectivity, Technical ManagersWe see a lot of VoIP deployments that come to us for trouble shooting. A common problem statement is that our HQ site can call both Chicago and Dallas, but Dallas and Chicago can't call each other. Savvy network administrator will have figured…

Free Tools for Network Monitoring and VoIP assessments!
Cloud Services, Networking & Connectivity, Technical ManagersA network assessment and a trouble shooting effort are differentiated only by a matter of time an the level of urgency. Effective network administration means that you are always troubleshooting and always proactively looking for anomalies…

“Call flow” the callers experience when reaching your business!
Cloud Services, Networking & Connectivity, Technical ManagersHaving managed 1000's of telephone system deployments over my career, one subject continues to be the project "speed bump". You might think that the core issues of network configuration, WAN traffic planning, QOS and DHCP services might…

VoIP QOS Network Monitoring and Pathview Cloud!
Cloud Services, Networking & Connectivity, Technical ManagersTrouble Shooting VoIP issues in a multi-site deployment is a challenge to even the most talented network engineer. It is often difficult to determine what is a voice equipment issue and what is an issue aggravated by a network conditions. As…

To VLAN or not to VLAN, that is the question!
Cloud Services, Networking & Connectivity, Technical Managers An assumption in this blog is that if your company has a "network administrator" on staff, you have a network that is large enough to require constant "care and feeding". As such dumping a bunch of VoIP phones onto your network…

What is all the Hub about?
Cloud Services, Networking & Connectivity, Technical ManagersSo you can't get any help from the IT department getting a private printer connected to your office PC. So what do you do? You run down to your local favorite "we sell cheap computer stuff" store and buy a "hub" or "usb multiplier" or something…

VoIP is Intimate
Business Managers, Cloud Services, Networking & Connectivity, Technical ManagersA VoIP deployment is an act of intimacy. One of the great challenges for the deployment team is defining the demarcation point between the phone system, the network and the various applications that integrate withe the phone system. Clearly,…

Voip Network Monitoring
Cloud Services, Networking & Connectivity, Technical ManagersWe have been actively working with VoIP since 1999! Since 2001 we have installed well over 10,000 ShoreTel desktops and one characteristic of these VoIP environments has surfaced into high relief on the radar screen here in technical support:…
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