ShorTel Tech Tip – Bulk Sound File Converter for WAV to ShoreTel format or CISCO format!
Legacy Services, Multi-vendor Telephony, Technical ManagersWe have previously posted a blog on the creation of ShoreTel WAV files using the Call Manager the desired result. This is clearly a readily available tool and can reliably be used for small Automated Attendant greetings and to meet other WAV…
What is new in ShoreTel Version 11/12?
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersSoftware development is a process, not an event. Having said that, from time to time, we have an event. The release of a new version of software is such an event. The software development process, however, continues. The decision as…
First Look at ShoreTel Mobility Router
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersThe ShoreTel Mobility Routers (aka SMR) is an exciting product that can make fixed/mobile convergence a reality! It builds heavily on inherent SIP functionality in call setup, call flow and Session Description Protocol. It acts as both a SIP client and as a SIP proxy server (e.g. B2BUA). If you are comfortable with SIP protocol, the SMR is a relatively simple device to understand. The products primary contribution to the state of the art is the ShoreTel Roam Anywhere Client (aka SRAC) and the fact that it is available now; it works and there are plenty of reference accounts.