May 2013

Open Letter to CISCO Certification Management!

Cisco & UCCX, Legacy Services, Technical Managers

Martin Sloan CCIE Voice Candidate #211151677 speaks for the entire CCIE Candidate community (DrVoIP included) when he wrote the following letter: I'm writing you this morning to express my great disappointment in regard to Cisco's recent announcement…

Cisco UCCX and ShoreTel ECC script comparison

CISCO UCCX or ShoreTel ECC – CCadmin script and power to the Supervisor!

Business Managers, Legacy Services, Multi-vendor Telephony, Technical Managers

If you have managed a contact center of any size, sooner or later, you will be asked to make a change on demand. A contact center supervisor feels the need to have a "team" meeting in the middle of the work day and needs the entire staff…

Open Letter to CISCO Certification Management!

CISCO UCCX or ShoreTel ECC – CCadmin script and power to the Supervisor!

Services

Company

Talk to us