Cybersecurity word cloud

Don't Look now you've been hacked - part 2 (useful tools for awareness)!

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Big Brother is Watching! The thought of people being concerned that NSA is listing and monitoring their activities is a hysterically funny concept to me. Whatever you think of Edward Snowden, know that he is a day late and a dollar short. Most…
Contact center wallboard metrics

Looking for a UCCX Wall Board? - VSR2 has the vision!

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If you have ever considered adding a Wallboard to your CISCO UCCX based Contact Center deployment, you know that the selections are slim.  There is a wealth of unsupported "freeware"  solutions on the net, generally the failed  result of…
Firewall illustration

Don't look now but you have been hacked!

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Hackers at the Front Door? Most every home and business office now has a firewall that separates your internal computer network from the wild west of the world wide internet. The good news is that firewalls have become increasingly more sophisticated…
ShoreTel user configuration video preview

ShoreTel Virtual Trunk Switch - Configuration and License impact!

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ShoreTel currently has three virtual appliances that can be used in place of the Orange ShoreGear voice gateways and conference servers.  These three virtual appliances are shipped within the ShoreTel core Server Software and consist of OVA…
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