ShoreTel & Mitel articles within Legacy Services.

Asterisk PBX integration illustration

ShoreTel SIP trunks using Asterisk?

, , ,
Since we published the blog on the ShoreTel SIP implementation using Ingate, we have been deluged with requests for more detail.   Specifically, people want to know if there is a more economical  solution for bringing  SIP dial tone into…
Ingate SIParator configuration video preview

ShoreTel SIP Trunks a Snap with Ingate SIParator!

, ,
I don’t think your average business professional wakes up in the morning and says “Gee, I need some SIP”!   They do however ask questions like how do we get an Area Code from New York to appear on our System in San Diego?  Do I really…
Setting up Microsoft Windows 2008 R2 Server for ShoreTel

Setting up Microsoft Windows 2008 R2 Server for ShoreTel

, ,
ShoreTel currently runs on Microsoft Servers.   There are a number of Windows components that need to be installed to support the deployment.  If you have been installing ShoreTel for any period of time you already know that  FTP and SMTP…
Enabling Chat on your Website with ShoreTel ECC 7

Enabling Chat on your Website with ShoreTel ECC 7

, , ,
When someone is on your website, it is like they entered your store. Clearly, they have an interest in what you are about or they would not be there. It is at this moment that they are most receptive to learning about your product and services.…
ShoreTel user configuration video preview

ShoreTel Version 12 – Configuring Users Part 1

, ,
Adding Users in ShoreTel is among the most common tasks a system administrator will be expected to perform.  We suspect once the ShoreTel solution is fully deployed, you will generally not have to tweak Trunks, Switches and Application Servers,…
Use your iPad as a SIP extension on your ShoreTel iPBX

Use your iPad as a SIP extension on your ShoreTel iPBX?

, ,
We have been experimenting with mobility options for some time now, setting up SIP phones on mobile devices like the iPhone.    ShoreTel has a range of mobility options, most of which we have discussed here in previous blogs, so setting up…
ShoreTel Mobility Router System Admin Video Cheat Sheet

ShoreTel Mobility Router System Admin Video Cheat Sheet!

, ,
The blog on the ShoreTel Mobility Router as one of the options offered by ShoreTel for remote worker connectivity, generated a lot of email requests. I have an opportunity to install, configure and test the solution including the Roam Anywhere…
What is new in ShoreTel Contact Center Version 7

What is new in ShoreTel Contact Center Version 7?

, , ,
ShoreTel Recently announced the availability of Version 7 of the Enterprise Contact Center.  It is not secret that I am a big fan of this product, so I was anxious to see what the new version had to offer.    The product has a number of…
ShoreTel Collaboration Server a new Version 12 Appliance

ShoreTel Collaboration Server a new Version 12 Appliance!

, , ,
Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an IM capability since Version 8, but historically you required a Microsoft OCS server to enjoy this feature.…
Mobile telephone connectivity notification

Fixed Wireless Convergence and Mobility Options for VoIP

, , ,
ShoreTel Mobility Options We have been steadily moving through a range of mobility options on our way to achieving true fixed mobile convergence.  We want to take our Office Extension away on our Cell phones and have the same functionality…
Mobile telephone connectivity notification

ShoreTel System Administration Version 12

, ,
We have not had an update to our System Administration video series since Version 8.    System Administration had not significantly changed over the various new releases, so we did not feel the need to do an update.  Our Version 8 stuff is…
Mobile telephone connectivity notification

What is new in ShoreTel Version 11/12?

, , ,
Software development is a process, not an event.  Having said that, from time to time, we have an event.  The release of a new version of software is such an event.  The software development process, however, continues.   The decision as…

Showing 12 of 148 posts

DrVoIP logo

Building cloud communications and contact center solutions since 2008.

DrVoIP on YouTube
Peter Buswell on LinkedIn

Services

Amazon Connect
AI Solutions
Cloud Services
Case Studies

Company

About Peter
Resources
Blog
Contact

Talk to us

844-4DrVoIP
grace@drvoip.com

© 2026 DrVoIP. All rights reserved.