Remember, you never get a second chance to make a first impression! How you handle an incoming telephone call will largely define your company to the calling public, scarefully consider what image you want to project. Some businesses feel strongly…

From time to time a new technology comes along that causes a dramatic paradigm shift with significant economic impact. As it relates to the customer premise telecommunications world, there are a number of trends that have the potential of dramatically…

Does your Microsoft Outlook Integrate with your phone system?   This functionality is getting to be the “minimum daily adult requirement” feature in the VoIP vendor space.   We all just expect that our phone system “knows” about…