Tag Archive for: Analog Lines

Traditional and virtual system architectures

ShoreTel Version 14.2 is "Virtually there"!

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We have previously argued that ShoreTel should shed the hardware business and focus on software development only.  Just our opinion and personal hangup!  We believe that unless you have the Market Capitalization of an Apple, it is hard to…
66 block telephone wiring

ShoreTel analog connections and the 66 Block!

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It is surprising that in the 21st century we are still punching down copper lines! None the less fax machines, credit card devices, postage machines and security circuits still populate the installed base of telephone systems. If you are converting…
66 block telephone wiring

Trouble Shooting ShoreTel SGT1 Caller ID

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Caller ID is an interesting area and we see a variety of client request regarding this functionality. On analog lines, there is not much room for configuration. Generally this information is transmitted as FSK (i.e. modem tones) in either the…
66 block telephone wiring

Analog lines in the 21st Century?

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Getting old is a pain in the neck!   Literally and figuratively!  I am trying to figure out the benefits of getting older and I am not coming up with a very long list.    You built a library of experience, I guess that must count for something.…
66 block telephone wiring

Modify ShoreTel Database to Kill "dial 9" requirement?

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Fax Machines on ShoreTel?   It is not uncommon for system administrators to create a user named FAX SEVER, then define it as EXTENSION ONLY.    Though I personally have been trying to eliminate all the forest eating fax machines and printers…
66 block telephone wiring

ShoreTel Tools for Checking remote dial tone?

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Sometimes there is nothing like a telephone lines mans test set to hear exactly what is going on! VoIP solutions have a double challenge: First it is hard to put a butt set on an IP connection; and secondly what happens when that connection…
66 block telephone wiring

Fax on VoIP IPBX systems!

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When VoIP gateways first started hitting the market back in 98′, the vendors tried to packetize DTMF and quickly learned it did not work well.   For this reason they quickly learned to “regenerate” DTMF at the outbound gateway rather…

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