Tag Archive for: Application Integration

Amazon Connect Custom Integration tools!
Amazon Connect, Messaging & Integrations, Technical ManagersLearn how to integrate AWS Connect with the use of popular AWS services like Lambda and DynamoDB!

ShoreTel ECC MySQL rants, raves and solutions for email, chat and text (SMS) messaging!
Legacy Services, ShoreTel & Mitel, Technical ManagersIf you have worked with ECC custom integrations for any length of time, you have build a library of solutions to work with. Most recently you have discovered that a 32 bit application like ECC, running on a 64 bit Windows 2008 or 2012 server…

ShoreTel Route Point Configuration
Legacy Services, ShoreTel & Mitel, Technical ManagersThecr ShoreTel IPBX “Route Points” are powerful configuration tools, generally used to enable third party applications. Using route points, an external application can gain complete call control. For example, when you configure a ShoreTel…

ECC Medical Applications
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersWith all the talk about "health care" you would expect growing demand for more application integration for this particular industry vertical! The ShoreTel Enterprise Contact Center can process "dial lists" that enable the system to make…

ShoreTel compatible audio conference server?
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersSIP trunks can be used for a wide variety of call processing solutions, some of which are very cost effective as in Free! We have used SIP tunks to interconnect ShoreTel systems over the Internet, complete with four digit dialing between…
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