Tag Archive for: Appointment Reminders

AI for Small to Medium Businesses book cover

AI for Small to Medium Businesses

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AI for Small to Medium Businesses A Practical Guide to Solving Real Business Problems with AI Artificial Intelligence is everywhere. Every day there's another announcement, another chatbot, another promise that AI will…
Telephone tree illustration

Building an "Appointment Reminder and Phone Tree" using Amazon Connect!

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The Phone Tree Concept Phone Tree's are have a wide range of use cases from emergency notification alerts, to social function meeting announcements and even appointment reminders!   The generic functionality of this "Phone Tree" application,…
Contact center customer channels illustration

Front End your Call Center with Twilio Appointment Reminder!

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Send a Text or add more Telephone lines? We have long been a proponent of using more text solutions in the call center.  From our perspective it makes more sense to let clients text you customer service team than it does to add more telephone…
Contact center customer channels illustration

ECC Medical Applications

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With all the talk about "health care" you would expect growing demand for  more application integration for this particular industry vertical!  The ShoreTel Enterprise Contact Center can process "dial lists" that enable the system  to make…

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