Tag Archive for: Backup

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AWS S3 - a ShoreTel backup strategy!

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Amazon Web Services (AWS) has a range of storage options that make them our first choice in cloud based storage solutions and an ideal location for our ShoreTel data backup. In fact, now that ShoreTel has moved to virtualized hardware for voice…
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How to Upgrade your ShoreTel System!

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The actual task of upgrading your ShoreTel system from one software version to the other is "brilliantly simple".  The process, however, requires attention to the   detail!  Any software upgrade will challenge your "change management" process! …
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Backing up your iPBX Call Center, what is your plan?

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"The Check is in the Mail"; "I gave at the office"; "The software if fully tested and bug free"; "We are working on the documentation"; "Go ahead tell me, I promise I won't get mad"; "Yes we backup our data every day, off site". These are just…
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ShoreTel Enhanced Workgroup Services!

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Historically, there were three services in the ShoreTel architecture that were no distributed to other servers.   To oversimplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed…
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Configure ShoreTel for Redundancy, Resiliency or Business Continuity?

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Of late we have seen a growing interest in building “disaster recovery” solutions for both the data and the voice applications so critical for business operation.  First, we need to make sure we understand the difference between redundancy,…
Plan B backup illustration

How to set up Backup for ShoreTel VG50 and VG90 V siwtches!

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Both models of the ShoreTel VG90 and VG50 are availabe in V switch configurations.   The V switch configuration enables you to provide local voice mail and autoamted attendant functionality to a smalll site economically.  Compared to the cost…
Plan B backup illustration

How to backup your ShoreTel IPBX!

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Prior to version 7 of  ShoreTel, backing up your ShoreTel system was very straight forward. There was a single folder in the root directory named d:\ Shoreline data. This folder contained all the information that was required to completely…

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