Tag Archive for: Business Continuity

Cloud outages and redundancy illustration

If the Internet Was Built to Be Self-Healing, Why Do Cloud Outages Take Us Down?

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Old-school ARPANET lore promised us a different world: a self-healing network with no single point of failure. Routers could go down, links could break, and packets would just find another path. The design goal was clear – resilience, not…
Audio conference telephone icon

Build ShoreTel Connect inside your own private Cloud using AWS!

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Placing your ShoreTel HQ in the "cloud"? Moving the ShoreTel HQ server to a data center to increase system resiliency, reduce or eliminate down time and increasing overall recovery times has always been high on the check list for business continuity…
Disaster recovery cartoon

SIP as a Disaster Recovery Strategy? EtherSpeak answers the call!

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As a standard deployment practice, we at DrVoIP implement SIP trunks as a “fail over” on every system we install.   As reliable as your PRI circuit has been, they do fail from time to time!  In fact, we recently lost 27 PRI’s at a major…
Plan B backup illustration

Backing up your iPBX Call Center, what is your plan?

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"The Check is in the Mail"; "I gave at the office"; "The software if fully tested and bug free"; "We are working on the documentation"; "Go ahead tell me, I promise I won't get mad"; "Yes we backup our data every day, off site". These are just…
Amazon EC2 illustration

An iPBX in an Amazon Cloud? A disaster recovery story!

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Did you every think that your company would be physically unavailable, the building not accessible and the phone system unmanned? The issue of business continuity and disaster recovery is on your 'to do' list and hopefully you can get to it…
ShoreTel deployment network diagram

ShoreTel - Does a "single image" deployment always make sense?

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We continue to be a major fan of ShoreTel solutions, but that does not mean that they we accept everything without question.  One of the most touted advantages of the ShoreTel architecture is the concept of a "single image" solution with no…
ShoreTel deployment network diagram

ShoreTel Enhanced Workgroup Services!

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Historically, there were three services in the ShoreTel architecture that were no distributed to other servers.   To oversimplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed…
ShoreTel deployment network diagram

Configure ShoreTel for Redundancy, Resiliency or Business Continuity?

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Of late we have seen a growing interest in building “disaster recovery” solutions for both the data and the voice applications so critical for business operation.  First, we need to make sure we understand the difference between redundancy,…
ShoreTel deployment network diagram

How to set up Backup for ShoreTel VG50 and VG90 V siwtches!

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Both models of the ShoreTel VG90 and VG50 are availabe in V switch configurations.   The V switch configuration enables you to provide local voice mail and autoamted attendant functionality to a smalll site economically.  Compared to the cost…
ShoreTel deployment network diagram

What is a ShoreTel DVM and why do I need one?

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What exactly is the value of a Distributed Voice Mail Server (e.g. DVM)?   What are the pro’s and con’s of installing one?  Does it have any impact on resiliency (not redundancy) as it relates to business continuity in the event of server…

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