Tag Archive for: Capacity Planning

Helpful tips sticky note

What are Amazon Connect "soft" Limits?

, ,
Only Ten Phone Calls? If you are attempting to setup an Amazon Connect instance you need to understand some limiting parameters.  These are what Amazon terms "soft limits".  This means that you can request an increase through technical support. …
ShoreTel and Cisco comparison logos

Compare ShoreTel ECC and CISCO UCCX Contact Centers!

, , ,
As Contact Center implementation consultants we get to work with both ShoreTel ECC and CISCO UCCX.   The fact of the matter is they are both really excellent solutions and very similar in many respects.   Historically, ShoreTel has had a…
ShoreTel and Cisco comparison logos

Route Points, IRN's and Media Streams!

, ,
Lately the subject of ShoreTel Route Points and IRN’s has been getting a lot of “mind share” from those working with them.   Two questions:  How many Route Points can a ShoreTel server support?  How many IRN’s can an ECC support?…
ShoreTel and Cisco comparison logos

Admission Bandwidth Control?

, ,
In a VoIP environment the WAN circuit is generally engineered to handle X phone calls of a specific codec. For example you might plan out a circuit that supports 10 simultaneous phone calls across the WAN between sites. You select the G711…
ShoreTel and Cisco comparison logos

A VoIP Deployment will only be as good as your Network!

, , ,
Remember those old SUN Microsystems commercials? “This is my dog, network. He can get you anything you need”. Well, regardless of the vendor, if you have a network that can barely keep up with user demand for internet access, you are definitely…

Showing 5 of 5 posts. End of results.

DrVoIP logo

Building cloud communications and contact center solutions since 2008.

DrVoIP on YouTube
Peter Buswell on LinkedIn

Services

Amazon Connect
AI Solutions
Cloud Services
Case Studies

Company

About Peter
Resources
Blog
Contact

Talk to us

844-4DrVoIP
grace@drvoip.com

© 2026 DrVoIP. All rights reserved.