Tag Archive for: Cisco CUCM

Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Compare ShoreTel (SHOR) and CISCO (CSCO) Overview Part 1

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As both a ShoreTel Certified VoIP Engineer and a CISCO CCVP I  have been working exclusively in VoIP since 1998.   For this reason,  one of the questions that is most asked of me is which is a better solution: ShoreTel and CISCO?   Since…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Virtualizing your ShoreTel or CISCO VoIP Deployment!

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  Virtualization is an emerging area that is making a significant change in enterprise infrastructure planning, implementation and operation.  The pressure comes from several areas.  First, the operating costs of even a small business can…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Extension Number, Phone Device, or User?

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Is a phone, an Extension Number (e.g. DN) and a User the same entity?   Does the User define the Extension number?  Does the User define the Phone?   What is the difference and why would you care?   You care when you have to separate…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

SIP Softphone on Asterisk, CISCO and ShoreTel

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Configuring SIP extensions has become one of the most requested support questions we receive. Asterisk, CISCO and ShoreTel all support SIP extensions. Candidly, SIP is an excellent protocol and one that most IT professionals are already familiar…

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