Tag Archive for: DHCP

TOP ShoreTel Connect Installation Gotcha's !
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersSo you are upgrading to ShoreTel Connect! Watch out for these blistering hot spots:
Assume you have a call center that works three shifts, with 15 Agents per shift. In the Pre-Connect world, you would define 45 agents but you would only…

Repurpose your CISCO 7900 phones as ShoreTel sip Extensions!
Legacy Services, Multi-vendor Telephony, Technical ManagersThe CISCO 7900 series of phones have been a very popular handset in the "hosted" PBX space. CISCO discourages the use of these phones on other than CISCO systems, but there are so many of them out there, that they end up being used on a range…

More on ShoreTel LLDP - follow up to previous blog post!
Legacy Services, ShoreTel & Mitel, Technical ManagersThis is a follow up post to an earlier post on LLDP-MED. VoIP phones on the market today follow the same basic boot and operations process:
1 – Wait for an LLDP packet from the Ethernet switch
2- Send a DHCP discovery packet to find the DHCP…

VoIP is Intimate
Business Managers, Cloud Services, Networking & Connectivity, Technical ManagersA VoIP deployment is an act of intimacy. One of the great challenges for the deployment team is defining the demarcation point between the phone system, the network and the various applications that integrate withe the phone system. Clearly,…

LLDP-MED speeds ShoreTel VoIP installations!
Legacy Services, ShoreTel & Mitel, Technical ManagersUsing a VoIP phone system and installing one, are two entirely different user experiences! Most product development efforts focus necessarily on end user features and benefits. Anyone who has ever installed a VoIP system knows that if design…
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