Emergency Notifications Insights

Tag Archive for: Emergency Notifications

Amazon Connect Emergency Notification System

Amazon Connect, Business Managers, Messaging & Integrations, Technical Managers

Emergency Notification? There are a number of use cases for an application that can process a list of contacts to be notified by voice message of an impending event. The event may be an emergency or a notification of a community activity…

IT First Responder SMS Hotline!

Business Managers, Cloud Services, Communications & Collaboration, Technical Managers

If you work in an enterprise IT environment as a team member you know the drill for a system down emergency. Someone alerts someone that the users are unable to access the Corporate Intranet! Panic! A ticket is initiated at the corporate help…

Sending Text Messages to your Shoretel ECC or CISCO UCCX Contact Center?

Business Managers, Legacy Services, Multi-vendor Telephony, Technical Managers

We recently had an opportunity to create an emergency notification text messaging system for a financial service application built on ShoreTel iPBX and ECC technology. The requirement was to push out text based alerts to individual or groups…

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Tag Archive for: Emergency Notifications

Amazon Connect Emergency Notification System

IT First Responder SMS Hotline!

Sending Text Messages to your Shoretel ECC or CISCO UCCX Contact Center?

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