Microsoft Outlook Insights

Tag Archive for: Microsoft Outlook

The Browser Wars taking control of “hosted” applications!

“”As more and more applications become cloud based hosted solutions, the more urgent your choice of Internet Browser will become! The desktop warfare, in our opinion, is really getting out of control! You would think that you can use…

How to cause a ShoreTel phone to dial from within Outlook

Legacy Services, ShoreTel & Mitel, Technical Managers

We see a lot of request that can be summarized as "can we dial from within<(insert your favorite application here>? Outlook, for example, has an ability to let you select the ShoreTel TAPI line so that you can dial from a Contact.…

VoIP and Microsoft Outlook Integration?

Business Managers, Legacy Services, Telephony Archives

Does your Microsoft Outlook Integrate with your phone system? This functionality is getting to be the “minimum daily adult requirement” feature in the VoIP vendor space. We all just expect that our phone system “knows” about…

ShoreTel CRM Integration

Business Managers, Legacy Services, ShoreTel & Mitel

Every business desktop seems to have some type of customer or ticket management software solution. Outlook and Notes are very common personal contact managers, but other popular solutions include Salesforce, Goldmine, ACT, Microsoft CRM, Time…

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