Tag Archive for: Multilingual IVR

Compare ShoreTel ECC and CISCO UCCX - Handling Language Options
Business Managers, Legacy Services, Multi-vendor Telephony, Technical ManagersAnyone who has been deploying telephone systems for any length of time has run into the "language" issue. Though I am personally tired of having to "Press one" for English, the fact remains that we market on a global basis even if we are…
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