One-Way Audio Insights

Tag Archive for: One-Way Audio

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Hacking ShoreTel with Wireshark or Trouble Shooting One way Audio.

Legacy Services, ShoreTel & Mitel, Technical Managers

My First Hack? When I was a little kid, back when there was black and white TV sets and 33 RPM records, I was always amazed at the work of the telephone company repair man! At that time there was only one Phone Company. When they sent a repair…

Trouble shoot "one way media" with the ShoreTel "phonectl" command!

Legacy Services, ShoreTel & Mitel, Technical Managers

One of the most common make/break/fix support tickets that come into the TAC center, have to do with “one way media”. In this scenario, a ShoreTel VoIP phone user calls another phone user, or places an outside phone call and the called party…

How to Telnet into a ShoreTel phone

Legacy Services, ShoreTel & Mitel, Technical Managers

A typical trouble ticket might sound like "when another extension calls me, I can hear them, but they can not hear me"! Actually, one of my personal faviroites. Over the years I have come to learn that this is usually the result of one of…

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