Tag Archive for: Packet Capture

ShoreTel lsp_ping and the SG-Vphone coma!
Legacy Services, ShoreTel & Mitel, Technical ManagersPing a network engineers best friend!
Most network folks are comfortable with a standard Ping command. Some even know that you can add options to ping to set packet size and repetitions, but at the end of the day, Ping is a level three…

Hacking ShoreTel with Wireshark or Trouble Shooting One way Audio.
Legacy Services, ShoreTel & Mitel, Technical ManagersMy First Hack?
When I was a little kid, back when there was black and white TV sets and 33 RPM records, I was always amazed at the work of the telephone company repair man! At that time there was only one Phone Company. When they sent a repair…

ShoreTel V14 Real-time Diagnostic and Monitoring Dashboard
Legacy Services, ShoreTel & Mitel, Technical ManagersI am found of repeating that "product development is a process not an event"! Though the marketing folks need to package, position and promote products based on feature sets, generally products emerge over time. Building on previous releases,…

ShoreTel SIP Trunks meet the Scopserv!
Legacy Services, ShoreTel & Mitel, Technical Managers Anyone who thinks Asterisk is a toy is not playing in the real world of VoIP Telephony. You may be surprised to learn how many commercial product offerings are built on an Asterisk base. For this reason, we have become more involved in this…
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