Tag Archive for: Project Planning

Deploying ShoreTel - A project managers notes!

Deploying ShoreTel - A project managers notes!

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Having deployed literally thousands of phone systems of all sizes and levels of complexity, we have distilled a set of rules and check lists that work.   (see our "network readiness check list" and our "VoIP planning guide") When phone systems…
Telephone order call flow diagram

“Call flow” the callers experience when reaching your business!

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Having managed 1000's of telephone system deployments over my career, one subject continues to be the project "speed bump".    You might think that the core issues of network configuration, WAN traffic planning, QOS and DHCP services might…
Telephone order call flow diagram

VoIP is Intimate

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A VoIP deployment is an act of intimacy.  One of the great challenges for the deployment team is defining the demarcation point between the phone system, the network and the various applications that integrate withe the phone system.   Clearly,…
Telephone order call flow diagram

Your ShoreTel Provider - What does it take to implement VoIP!

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If you ask your average IT professional what a T span is, the usual response will be that it is a 1.5MB connection to the internet. Ask your average telecom tech what a T span is and you will be told it is 24 channels of dial tone! As a VoIP…
Telephone order call flow diagram

VoIP System Design - Call Flow

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Installing a VoIP solution has a wide range of technical issues that need to be addressed, organized and accounted for. From co-coordinating the “porting” of phone numbers from the old telephone carrier to the new carrier; to determining…

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