Tag Archive for: Quality of Service

Network monitoring dashboard

Free Tools for Network Monitoring and VoIP assessments!

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A network assessment and a trouble shooting effort are differentiated only by a matter of time an the level of urgency.   Effective network administration means that you are always troubleshooting and always proactively looking for anomalies…
Hosted PBX network diagram

Hosted “virtual” phone system or own your own?

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We are often asked for an opinion on the subject of what is better solution: a hosted "virtual" PBX or owning your own phone system?    Lets take a look a quick look at both solutions and see if anything stands out as making one solution…
Hosted PBX network diagram

ShoreTel QOS on CISCO Switches?

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Quality of Service or QOS remains an interesting and challenging configuration for most engineers deploying VoIP solutions.   Generally you are concerned about QOS on both your Local Area network (LAN) and your Wide Area Network (WAN).    …
Hosted PBX network diagram

QOS for ShoreTel VoIP Deployments!

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Setting up QOS on your routers to support ShoreTel VoIP across a WAN connection requires that you employ some creativity in your configuration.   Think of Class Marking as a way of “coloring” packets so that the routers no how to treat…
Hosted PBX network diagram

VoIP QOS Network Monitoring and Pathview Cloud!

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Trouble Shooting VoIP issues in a multi-site deployment is a challenge to even the most talented network engineer. It is often difficult to determine what is a voice equipment issue and what is an issue aggravated by a network conditions. As…
Hosted PBX network diagram

To VLAN or not to VLAN, that is the question!

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An assumption in this blog  is that if your company has a  "network administrator"  on staff, you have a network that is large enough to require constant  "care and feeding".    As such dumping a bunch of VoIP phones onto your network…
Hosted PBX network diagram

Does the ShoreTel Server Stream Media at G711?

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You have dutifully enable Differential Service Control Points on you WAN network, to enable EF for voice traffic!  This is the minimum daily adult requirement for QOS on a WAN connection.   Prior to Version 9+ ShoreTel did not mark all traffic…
Hosted PBX network diagram

To VOIP QOS or not to VOIP QOS?

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In telephony, IP QOS is somewhere between a science and an art. Setting up VOIP QOS on your network is essential for toll quality voice from end point to end point, especially across a WAN. Historically, in ShoreTel, IP packets were marked…
Hosted PBX network diagram

A VoIP Deployment will only be as good as your Network!

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Remember those old SUN Microsystems commercials? “This is my dog, network. He can get you anything you need”. Well, regardless of the vendor, if you have a network that can barely keep up with user demand for internet access, you are definitely…

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