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Tag Archive for: RTP

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Hacking ShoreTel with Wireshark or Trouble Shooting One way Audio.

Legacy Services, ShoreTel & Mitel, Technical Managers

My First Hack? When I was a little kid, back when there was black and white TV sets and 33 RPM records, I was always amazed at the work of the telephone company repair man! At that time there was only one Phone Company. When they sent a repair…

ShoreTel Mobility Router System Admin Video Cheat Sheet

ShoreTel SIP, Mobility Router & the Firewall (Part 1)

Legacy Services, ShoreTel & Mitel, Technical Managers

This is not a SIP tutorial, only an overview on the issues that impact remote SIP phones on any iPBX. When you set up a SIP call between two end points, there are upwards of four "holes" that might need to be punched in your firewall for…

SIP firmware for ShoreTel handsets?

Business Managers, Legacy Services, ShoreTel & Mitel, Technical Managers

To the sales team, I sound like a broken record as I repeated the engineering driven mantra: “A VoIP solution is only as good as the network it is build on”. No matter how many times we tell clients that you can not obtain reliable,…

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