Tag Archive for: ShoreGear

Ping command output

ShoreTel lsp_ping and the SG-Vphone coma!

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Ping a network engineers best friend! Most network folks are comfortable with a standard Ping command.    Some even know that you can add options to ping to set packet size and repetitions, but at the end of the day, Ping is a level three…
SIP trunk network illustration

ShoreTel SIP Trunk Configuration - Version 14 update Part 1

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Our older posts on this subject are getting a bit dated and an update is long over due.   ShoreTel has been using a version of SIP since day one.  We say a version of SIP because at the formation of ShoreTel, SIP standards had not yet been…
ShoreTel user configuration video preview

ShoreTel Virtual Trunk Switch - Configuration and License impact!

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ShoreTel currently has three virtual appliances that can be used in place of the Orange ShoreGear voice gateways and conference servers.  These three virtual appliances are shipped within the ShoreTel core Server Software and consist of OVA…
ShoreTel virtualization illustration

How to install the ShoreTel Virtual Switches!

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Virtualization has significantly altered the options available for your choice of deployment models.  With the introduction of ShoreTel 14.2 you can completely virtualize your VoIP deployment right down to the Gateways!  If you have no Analog…
Mobile telephone collection

How to Ring more than 16 phones in a ShoreTel Hunt Group?

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How to ring more than 16 phones in a ShoreTel Hunt Group? Can't say that we recommend this strategy, but none the less, we continue to see business applications in which the client insists on ringing a group of 16+ phones simultaneously! …
66 block telephone wiring

ShoreTel analog connections and the 66 Block!

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It is surprising that in the 21st century we are still punching down copper lines! None the less fax machines, credit card devices, postage machines and security circuits still populate the installed base of telephone systems. If you are converting…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Compare ShoreTel (SHOR) and CISCO (CSCO) Overview Part 1

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As both a ShoreTel Certified VoIP Engineer and a CISCO CCVP I  have been working exclusively in VoIP since 1998.   For this reason,  one of the questions that is most asked of me is which is a better solution: ShoreTel and CISCO?   Since…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Trouble shoot "one way media" with the ShoreTel "phonectl" command!

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One of the most common make/break/fix support tickets that come into the TAC center, have to do with “one way media”. In this scenario, a ShoreTel VoIP phone user calls another phone user, or places an outside phone call and the called party…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

More on ShoreTel V switches!

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When installing a Shoregear switch, one of the parameters that you enable is to indicate which server is to manage this switch!    Normally this is no big deal, but with the V switch, you need to pay attention to this parameter as it will…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Putty Telnet into ShoreGear SG50V/SG90V

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We had a lot of requests for examples of telneting into the SG Voice switches, so we though we would do a quick video on that process. The V switch is a very different animal from the rest of the SG family. Basically, a small Linux server lives…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

How to set up Backup for ShoreTel VG50 and VG90 V siwtches!

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Both models of the ShoreTel VG90 and VG50 are availabe in V switch configurations.   The V switch configuration enables you to provide local voice mail and autoamted attendant functionality to a smalll site economically.  Compared to the cost…
Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager

Switch Connectivity Diagnostic

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Most ShoreTel System Administrators learn early on that the “Quick Look” link in the ShoreWare Director is your best friend! After all, telephony trouble indications are easy to spot: Green is good, Red is Bad and yellow means “something…

Showing 12 of 14 posts

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