Tag Archive for: ShoreTel 9
ShoreTel "Call Screening"
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersCall Screening is a popular telephone feature though some people consider it both annoying and insulting. In ShoreTel 9 you have this option using “find me follow me” to ask the caller something equivalent to “who may I say is calling”?…
New Release Process defines ShoreTel Upgrade paths
Business Managers, Legacy Services, ShoreTel & Mitel, Technical ManagersShoreTel will often have a controlled release of software. For example, Version 9.0 might be shipping to new clients but will not be availalbe to existing installations until it is declared GA. Existing clients with a compelling need,…
"The person you have called has requested your name".
Business Managers, Legacy Services, ShoreTel & MitelShoreTel Call Screening is now available in Version 9! Earlier versions of ShoreTel had a “find me follow me” feature that worked well. Someone could hit your voice mail greeting and be told to “Press One and the system will attempt…
ShoreTel Version 9 Personalized Call Handling Options
Business Managers, Legacy Services, ShoreTel & MitelCall Handling modes has always been one of ShoreTel’s most popular user features. The concept is simple: define how you want the system to process an incoming phone call to your desk in case you are “out of the office”, “in a meeting”…
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