Tag Archive for: ShoreTel Communicator

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A ShoreTel Communicator for the Mac?

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We recently had an opportunity to work with a ShoreTel client that was exclusively using Apple Mac's throughout their enterprise.   We asked how they made that decision given the clear cost advantage WinTel PC hardware had over your basic…
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ShoreTel iPBX phone system Training!

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Phone Training is a double edged sword.   Everyone wants it  but nobody really wants to make the time commitment required to get comfortable with the new phone features that a system like ShoreTel brings to your  business.   Most folks…
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What is new in ShoreTel Version 11/12?

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Software development is a process, not an event.  Having said that, from time to time, we have an event.  The release of a new version of software is such an event.  The software development process, however, continues.   The decision as…
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Stupid phone trick #7 – How to make iPhone calls from my ShoreTel handset!

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Yeah, I am sure you were just dying to know how to call your iPhone and have your ShoreTel phone ring?  Better yet, pick up your ShoreTel handset and make a call out your iPhone?    Actually, it is a useful integration and one that I recently…
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Virtualize your ShoreTel Contact Center or ECC on ESXi?

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Running the ECC on a virtual server is “not a supported configuration”, but will it work?  Often we encounter installed base solutions that are pushing the support envelop with market driven customer requirements.  Windows 7 may not be…
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ShoreTel “Twinning” ring your desk and cell at the same time!

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So there I am, on the my desk phone, talking to some very important client and I now have 45 minutes to make an appoint that is 1 hour away by car! The client is important and we have been trying to link up for days! I also have to be at…
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ShoreTel Browser Based Call Management Options!

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If you have ever installed a ShoreTel solution in an environment with other than Windows desktops, you know you lose some of the Sizzle! The Personal Call Manager could not be installed on Mac computers for example! Well known to those who know…

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