Tag Archive for: ShoreTel Connect

ShoreTel Gotcha illustration

TOP ShoreTel Connect Installation Gotcha's !

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So you are upgrading to ShoreTel Connect!  Watch out for these blistering hot spots: Assume you have a call center that works three shifts, with 15 Agents per shift.  In the Pre-Connect world, you would define 45 agents but you would only…
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Build ShoreTel Connect inside your own private Cloud using AWS!

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Placing your ShoreTel HQ in the "cloud"? Moving the ShoreTel HQ server to a data center to increase system resiliency, reduce or eliminate down time and increasing overall recovery times has always been high on the check list for business continuity…
ShoreTel Connect desktop client

Quick Peek at ShoreTel Connect - What's in ShoreTel V15!

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Deploy in the Cloud, on premise or Both! For those of us who have been working with ShoreTel since version 3.1, the introduction of a new ShoreTel release is always exciting!   The marketing folks are naming this release, ShoreTel Connect…

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