Tag Archive for: Single Sign-On

Cloud outages and redundancy illustration

If the Internet Was Built to Be Self-Healing, Why Do Cloud Outages Take Us Down?

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Old-school ARPANET lore promised us a different world: a self-healing network with no single point of failure. Routers could go down, links could break, and packets would just find another path. The design goal was clear – resilience, not…
Application stack architecture diagram

Amazon Connect "Tool Kit"

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Building Tools for Amazon Connect Administration Over the years I have come to learn that if the folks who develop products, especially technology solutions, actually installed the products they develop we would have better installation and…
Helpful tips sticky note

Configure Amazon Connnect for SSO using Microsoft Azure

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Azure AD Configuration There is work that needs to be done on both sides and typically two different engineers will be working the issue, one on Azure and one in Connect.  Step one is for the Azure engineer to setup a new application using…

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