Tag Archive for: TAPI
ShoreTel Route Point Configuration
Legacy Services, ShoreTel & Mitel, Technical ManagersThecr ShoreTel IPBX “Route Points” are powerful configuration tools, generally used to enable third party applications. Using route points, an external application can gain complete call control. For example, when you configure a ShoreTel…
How to cause a ShoreTel phone to dial from within Outlook
Legacy Services, ShoreTel & Mitel, Technical ManagersWe see a lot of request that can be summarized as "can we dial from within<(insert your favorite application here>? Outlook, for example, has an ability to let you select the ShoreTel TAPI line so that you can dial from a Contact.…
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