Tag Archive for: Technical Support

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What are Amazon Connect "soft" Limits?

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Only Ten Phone Calls? If you are attempting to setup an Amazon Connect instance you need to understand some limiting parameters.  These are what Amazon terms "soft limits".  This means that you can request an increase through technical support. …
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IT First Responder SMS Hotline!

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If you work in an enterprise IT environment as a team member you know the drill for a system down emergency. Someone alerts someone that the users are unable to access the Corporate Intranet! Panic! A ticket is initiated at the corporate help…
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Effective ShoreTel Support for all of your VoIP Solution Needs

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ShoreTel Support ShoreTel gives business owners everything they need to have the peace at mind of knowing they have access to support when they need it. This includes services directly by ShoreTel support as well as through authorized service…

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