Tag Archive for: Telnet
Trouble shoot "one way media" with the ShoreTel "phonectl" command!
Legacy Services, ShoreTel & Mitel, Technical ManagersOne of the most common make/break/fix support tickets that come into the TAC center, have to do with “one way media”. In this scenario, a ShoreTel VoIP phone user calls another phone user, or places an outside phone call and the called party…
Putty Telnet into ShoreGear SG50V/SG90V
Legacy Services, ShoreTel & Mitel, Technical ManagersWe had a lot of requests for examples of telneting into the SG Voice switches, so we though we would do a quick video on that process. The V switch is a very different animal from the rest of the SG family. Basically, a small Linux server lives…
How to Telnet into a ShoreTel phone
Legacy Services, ShoreTel & Mitel, Technical ManagersA typical trouble ticket might sound like "when another extension calls me, I can hear them, but they can not hear me"! Actually, one of my personal faviroites. Over the years I have come to learn that this is usually the result of one of…
ShoreTel Tools for Checking remote dial tone?
Legacy Services, ShoreTel & Mitel, Technical Managers
Sometimes there is nothing like a telephone lines mans test set to hear exactly what is going on! VoIP solutions have a double challenge: First it is hard to put a butt set on an IP connection; and secondly what happens when that connection…
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