Voice Quality Insights

Tag Archive for: Voice Quality

A Cure for the common Hold?

Business Managers, Legacy Services, Technical Managers, Telephony Archives

The Symptoms - Help! My on-hold recording warbles like a wounded canary! If your customers are kvetching over the aches and pains of listening to your wobbly, distorted on-hold recordings, it's time to seek medical help. The Causes - The…

Should You Run Your Company from Smartphones?

Business Managers, Legacy Services, Telephony Archives

With an estimated 45 percent of Americans now using smartphones (66 percent for those under 30), it smartphones are starting to bleed into the enterprise. And now some businesses are beginning to evaluate whether they can manage their phone…

What is all the Hub about?

Cloud Services, Networking & Connectivity, Technical Managers

So you can't get any help from the IT department getting a private printer connected to your office PC. So what do you do? You run down to your local favorite "we sell cheap computer stuff" store and buy a "hub" or "usb multiplier" or something…

Voip Network Monitoring

Cloud Services, Networking & Connectivity, Technical Managers

We have been actively working with VoIP since 1999! Since 2001 we have installed well over 10,000 ShoreTel desktops and one characteristic of these VoIP environments has surfaced into high relief on the radar screen here in technical support:…

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