Tag Archive for: Active Directory

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Slamming it with ShoreTel Call Manager desktop deployment option!

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One of the challenges in any ShoreTel deployment is the desktop Call Manager client installation.   You can breeze through the complexity of a ShoreTel multi-server, multi-site deployment only to be foiled when the desktop clients need to be…
Cisco Agent Desktop login screen

UCCX Cheat Sheet - Agent Log-in in using Extension Mobility!

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There is a two step process for logging into the systems if you are a mobile worker.   The first step is to log into a Telephone and make the phone your Extension number.  The Second Step is to log into the CISCO Agent Desktop (i.e. CAD)…
Cisco Agent Desktop login screen

Implementing Active Directory Integration with ShoreTel 11

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Historically I have recommended that the ShoreTel server not be a computer in your domain.   To many times, an Active Directory administrator will create a new Group Policy and forget about the ShoreTel user account.  The end result is a down…
Cisco Agent Desktop login screen

Deploying the ShoreTel Personal Call Manager through AD Group Policy!

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Installing a ShoreTel IPBX solution is a process not an event. I have previously published a book entitled “VoIP System Planning Guide” that can be download from the DrVoIP site. This guide covers the basics for planning and managing a VoIP…

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