Tag Archive for: Extension Mobility

Technical learning word cloud

DrVoIP CISCO CIPTV2 CCNP Collaboration 300-075 Study notes!

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OverView of 300-075 Content Like many other working VoIP Engineers, I have had to upgrade my CCNP yet again. The first time was when CISCO changed from CCVP to CCNP Voice. Now we have to convert from CCNP Voice to CCNP Collaboration. The good…
IPBlue softphone interface

An IP Blue soft-phone tool kit for serious CISCO voice engineers!

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The trials of a Call Center Engineer! As a consulting engineers, we spend a lot of time working remotely over a VPN connection!  Testing configurations, features and CSS access requires end points!  Typically more than one end point device!…
Cisco Agent Desktop login screen

UCCX Cheat Sheet - Agent Log-in in using Extension Mobility!

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There is a two step process for logging into the systems if you are a mobile worker.   The first step is to log into a Telephone and make the phone your Extension number.  The Second Step is to log into the CISCO Agent Desktop (i.e. CAD)…
Cisco extension mobility telephone interface

Compare ShoreTel and CISCO - Extension Mobility Options!

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Do you run a business in which the day shift and the night shift share the same telephone instrument?   This is a very common feature requirement in call centers, help desks and order lines.   In the Health Care Profession,  a very common…

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